In this article:
1. How to Delete a User from Your Businessmap Account?
You need to be either an Account Owner or have the Account Owner privilege to be able to delete, disable, or enable users from your Businessmap account.
To delete a user:
Step 1: Go to the Administration panel and select the Users tab. There you will see all users from your account, displayed in a Table format.
Step 2: Scroll down or use the filter to find the user you want to delete and click on the Registration member settings icon (the three dots).
Step 3: Select "Delete member" from the dropdown and confirm your action.
Important: A user cannot be deleted if they are the last person assigned to a certain board. In this case, you need to assign a second user to the board before deleting the selected user.
When you delete a user, all of their cards will remain in the system. The following fields will be changed to “None” in the cards where the user was assigned:
- Contributor (custom field of type Contributor)
The card details, including comments, will be preserved except for the username, which will be replaced by: „system.“
The user activity log is also preserved in the Card History and the Notifications panel with the real username.
2. How to Disable a User?
In Businessmap, you have the option to disable users instead of deleting them.
Disabled users cannot access the account anymore and their license seat gets free, while all of their information is preserved in the system. With this feature, you can easily switch between users without having to delete anyone.
To disable a user, click the Registration Members Settings (the three-dot icon) next to the respective user and select “Disable member.”
When you disable users, their names will be highlighted in red.
3. How to Enable a User?
You can enable each of the disabled members anytime. To enable a user, click the Registration Members Settings (the three-dot icon) of the respective user and select: “Enable member.”