You can find more information about the Analytics module in the dedicated article.
1. Introduction to the Throughput Run Chart
The Run Chart displays the data plotted over time and it helps find trends or patterns in your process.
The Throughput Run Chart helps you visualize how much work you are able to deliver every day.
- The "x" axis represents a timeline
- The "y" axis is the actual number of the work items. This could be tasks, projects, or anything that you measure on the selected workflow.
Hover on any of the blue dots to see additional information for all completed items per day.
If you select any of the Card IDs in the corresponding box, you will get additional work item details.
Tip: Click the card ID in the second box to open the card in a new browser tab.
To filter your data, use the Dataset Configuration menu on the left side of your screen. You need to select at least one workflow and one of the following fields: Start Date, End Date, Created at.
You can also enable these two options:
- Ignore the cycle time configuration for the selected workflow(s) — checkmark this if you want the system to disregard the cycle time settings for the selected workflow.
- Ignore the block time in the queue columns — checkmark this if you don't want the system to account for the time cards were blocked while in queue columns.
2. Additional Controls for This Chart
You can use the controls to add some additional properties to the Throughput Run Chart as well as to apply additional filters. Please, check the short video below.
- Throughput trend - show average interval to easily follow trends and patterns.
- Cursor - you can use the cursor options to display dates, daily throughput, or both of the current position of your mouse pointer.
- Time Units - set the Run chart to display the time as in: Days, Weeks, Months.
- Item Filter - allows you to further refine the data that you want to be displayed on the Heat Map.
- Workflow Stages - deselect the columns in your workflow that you do not want to be included in the chart.
3. What Is This Chart Telling Us?
- This chart shows if you keep a stable work process, by looking for a consistent central tendency. This means that you have a constant flow of work and a predictable process that meets customer expectations.
- If you have many deviations (lows and peaks), it probably means that you are batching your work and you deliver it at once. This could also indicate some problematic process aspects that you have to analyze further. If the trend goes down it means that your team is struggling to deliver results.
Note: It's important to remember that variations might be caused by factors outside the process you are focused on. In this case, you need to identify these sources and resolve them, rather than change the process itself.
- If you have some blanks in the Run chart, i.e. “no items finished on this date,” this does not necessarily indicate process instability. The lack of throughput may indicate any interruptions like holidays, weekends, etc.