In this article:
1. What Are Announcements in Businessmap
2. How to Create Announcements
* How to Schedule Recurring Announcements?
3. How Users See Announcements
In Businessmap, Account Owners can create account-wide notifications through the Announcements feature. Here is how to work with them.
1. What Are Announcements in Businessmap
Announcements let you communicate important events and news to users within your account. They are also a way for Account Owners and other users to receive important updates by Businessmap.
In other words, there are two types of announcements:
- Internal announcements — created by Account Owners for selected (or all) users within the account. These can be scheduled as one-time announcements for a fixed period or as recurring announcements at set intervals.
- System announcements — created by Businessmap to notify Account Owners and other users about important updates. They always appear before the internal announcements in the Help Center.
2. How to Create Announcements
Only Account Owners can create announcements. To do this, go to the Help Center menu, and click the “Create a new announcement” button in the Announcements section. This will open a modal window where you can design your announcement.
Every account announcement can contain the following elements:
- Title (mandatory field)
- Description (optional) — provide more details about the announcement
-
Execution type — choose how you want the announcement to be executed:
- Fixed period — the announcement will run once over the specified period.
- Recurring* — the announcement will run repeatedly during the predefined interval.
- Duration — select the period for which the announcement should be active and visible to users. The start date ("Active from") is a mandatory field. If you leave the end date ("Active to") blank, the announcement will remain visible indefinitely in the Help Center.
- Cover image (optional) — you can select an image from the Unsplash gallery. The maximum image height for preview and while creating or editing an announcement is 224 px.
You can also specify which users will see the announcement:
- Everyone — all users.
- Custom — choose between Account Owners, Workspace Managers, or users with specific roles.
If you want users to see the announcement as a pop-up in addition to the dedicated Announcements section in the Help Center, make sure to enable the display toggle.
Once created, Account Owners can copy, edit, and delete announcements.
*How to Schedule Recurring Announcements
When scheduling a recurring announcement, you have several options:
- Every Day — the announcement will run daily in the specified hour.
- Every Week — the announcement will run weekly, on the selected weekday, e.g. every Friday.
- Every Month — the announcement will run once every month on the selected day, e.g. on the 1st of each month.
- Every Workday — the announcement will run every workday, Monday to Friday.
- Advanced Schedule** — set a custom schedule using a cron expression.
- Predefined Interval — set a specific time interval for the announcement, e.g. every 21 days.
** With the Advanced Schedule, you can use a standard cron generator or create your custom cron expression for more flexibility. To set this up, select “Advanced Schedule” from the options, then click “Not set” to configure it. The options here are similar to those available in recurring business rules. You can learn more in our guide on using the advanced schedule.
3. How Users See Announcements
Active announcements are visible in the Help Center menu, and if the pop-up option is enabled, they will also appear as a pop-up the first time a user sees them. The pop-up will disappear after it's viewed, but the announcement will remain accessible in the Help Center menu. Similar to unseen notifications, there will be a bubble next to the Help Center icon showing the number of unseen announcements.
From there, Account Owners can modify them, while the remaining users (with whom the announcement is shared) can only view them. There is also a button in the upper right corner of the Announcement panel that lets you see expired announcements.