In this article:
1. What Are Announcements in Businessmap
2. How to Create Announcements
3. How Users See Announcements
In Businessmap, Account Owners can create account-wide notifications through the Announcements feature. Here is how to work with them.
1. What Are Announcements in Businessmap
Announcements let you communicate important events and news to users within your account. They are also a way for Account Owners and other users to receive important updates by Businessmap.
In other words, there are two types of announcements:
- Internal announcements — created by Account Owners for selected (or all) users within the account.
- System announcements — created by Businessmap to notify Account Owners and other users about important updates. They always appear before the internal announcements in the Help Center.
2. How to Create Announcements
Only Account Owners can create announcements. To do this, go to the Help Center menu, and click the “Create a new announcement” button in the Announcements section. This will open a modal window where you can design your announcement.
Every account announcement can contain the following elements:
- Title (mandatory field)
- Description (optional) — provide more details about the announcement
- Duration — select the period for which the announcement should be active and visible to users. The start date ("Active from") is a mandatory field. If you leave the end date ("Active to") blank, the announcement will remain visible indefinitely in the Help Center.
- Cover image (optional) — you can select an image from the Unsplash gallery.
You can also specify which users will see the announcement:
- Everyone — all users.
- Custom — choose between Account Owners, Workspace Managers, or users with specific roles.
If you want users to see the announcement as a pop-up in addition to the dedicated Announcements section in the Help Center, make sure to enable the display toggle.
Once created, Account Owners can copy, edit, and delete announcements.
3. How Users See Announcements
Active announcements are visible in the Help Center menu, and if the pop-up option is enabled, they will also appear as a pop-up the first time a user sees them. The pop-up will disappear after it's viewed, but the announcement will remain accessible in the Help Center menu. Similar to unseen notifications, there will be a bubble next to the Help Center icon showing the number of unseen announcements.
From there, Account Owners can modify them, while the remaining users (with whom the announcement is shared) can only view them. There is also a button in the upper right corner of the Announcement panel that lets you see expired announcements.